Report a problem

If you've found a problem with Drupal, here's what to do:

1. Try to solve the problem yourself.
• Look for hints in the Troubleshooting FAQ. Chances are that your question has been asked and answered many times already.
• Read the appropriate sections of the Drupal Handbooks.
• Search the issue queues for earlier reports of your problem. (Learn about the issue queues.)
• Search the entire Drupal site.
2. Report problems with the Drupal software, the documentation, or the drupal.org site to the community using the issue queues.
• Learn about Drupal's issue queues. Learn how to report bugs effectively.
• Report an issue with the Drupal software.
• Report an issue with the documentation.
• Report an issue with the Drupal.org website to the webmasters. (Note that this is for problems with Drupal.org and not your own website.)

Note that Drupal is built by a community of volunteers, that there are more things to be done than people to do them, and that even "simple" changes take time. See: how to enact change within the Drupal community.

3. Ask the community for assistance.

Please do not simply post a Support Forum request without at least trying to find an answer using the FAQ or the docs (see above). The online docs will probably offer you a faster resolution for your problem.

• You should begin by getting an account on Drupal.org if you haven't already.
• For real-time answers to brief questions you can ask the #drupal-support channel on IRC.
• Ask your question in the Drupal Support Forums.
• Other ways to talk with the Drupal community.

Again, remember that free Drupal support is provided by volunteers. For faster and better answers to your questions, read these tips for posting to the Drupal forums.