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Case Tracker

· · ·
jmiccolis - February 21, 2006 - 19:55

Case Tracker enables teams to track outstanding cases which need resolution. This module was inspired by the issue handling in project module, but unlike Project module, which is specific to software development, Case Tracker was designed to be a generic issue tracker.

Case Tracker is usable right out of the box as a basic ticketing system, it's default UI is minimal but feature complete. The module was designed to be extended by programmers and site builders to meet complex needs, and so tries to avoid making too many assumptions about all the ways it can be used.

Case Tracker is not the only ticketing system in Drupal. This comparison may be useful when choosing a ticketing module.

Drupal 6

Development for Drupal 6 is active and we're working toward a release. Check out the DRUPAL-6--1 branch and post your patches!

Drupal 5

Case Tracker for Drupal 5.x is supported, but no new features are being accepted.

Drupal 4.7

Case Tracker for Drupal 4.7.x should be considered deprecated.

Releases

Official releasesDateSizeLinksStatus
6.x-1.0-beta42009-Sep-1641 KBDownload · Release notesRecommended for 6.xThis is currently the recommended release for 6.x.
5.x-1.32009-Apr-0241.91 KBDownload · Release notesRecommended for 5.xThis is currently the recommended release for 5.x.
4.7.x-1.02006-Dec-1934.42 KBDownload · Release notesRecommended for 4.7.xThis is currently the recommended release for 4.7.x.
Development snapshotsDateSizeLinksStatus
6.x-1.x-dev2009-Oct-2140.85 KBDownload · Release notesDevelopment snapshotDevelopment snapshots are automatically regenerated and their contents can frequently change, so they are not recommended for production use.


 
 

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